Listing Info
Applications Support Specialist for Elearning
[Description] Job Description:
Provide support for Learning Management System for the learner community
Course launch issues
PC/laptop setup issues
Network/performance issues
Login issues / password reset issues
Put up administrator access requests to Global Team and verification of their access profiles.
Validate CIS course attendance for batch upload from countries; advice users on any issues for rectification prior to upload.
Mass upload of course & assessment registration of learners.
Review the batch upload log files for errors and inform users of the outcome of the upload and the upload statistics.
Manual creation of learner profiles based on adhoc requests from countries.
Upload of learner’s training history into LMS for employee transfers into other regions. Send history reports upon request from other regions.
Liaise with country administrators for update of any missing data / invalid data
Conduct LMS Administrator training / Webex sessions for the new administrators in the region.
Requirements
Degree or diploma in IT/ Computer Science/ HR/any related course
years of experience on Elearning management implementation
Good work experience with different Elearning platforms
Familiarity with HRIS, SAP, or Oracle is an advantage
Good communication skills
Applications Support Specialist for Elearning
[Description] Job Description:
Provide support for Learning Management System for the learner community
Course launch issues
PC/laptop setup issues
Network/performance issues
Login issues / password reset issues
Put up administrator access requests to Global Team and verification of their access profiles.
Validate CIS course attendance for batch upload from countries; advice users on any issues for rectification prior to upload.
Mass upload of course & assessment registration of learners.
Review the batch upload log files for errors and inform users of the outcome of the upload and the upload statistics.
Manual creation of learner profiles based on adhoc requests from countries.
Upload of learner’s training history into LMS for employee transfers into other regions. Send history reports upon request from other regions.
Liaise with country administrators for update of any missing data / invalid data
Conduct LMS Administrator training / Webex sessions for the new administrators in the region.
Requirements
Degree or diploma in IT/ Computer Science/ HR/any related course
Familiarity with HRIS, SAP, or Oracle is an advantage
Good communication skills
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